Data Flow
Solutions

Technology solutions built around the problem, not the platform.

Davidson combines business systems, digital commerce, integration, data and automation to solve operational problems across the business.

Solution areas
Business systems & ERP
Core processes run in systems that fit the business and are easier to maintain and change.
Digital commerce & product information
Digital channels stay aligned with pricing, stock, product data and customer accounts.
Integration & data
Information moves between systems reliably, with clear ownership and less manual reconciliation.
Automation & AI
Routine work takes less effort, and AI is introduced where it can rely on accurate business data.
Support & continuous improvement
Systems stay stable after launch and continue to improve alongside the business.
Solution areas

Where Davidson can help

Each area starts with the business problem, then the work, the systems involved and the result you should expect.

Business systems & ERP

The problem

Finance, inventory and operations run on systems that have accumulated workarounds, customisations and manual steps. Changes take too long and reporting depends on spreadsheets.

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What Davidson does
Assess current ERP processes, customisations and reporting
Implement, upgrade or re-scope ERP around how the business operates
Migrate data and reduce unnecessary customisation
Set up operational and financial reporting
Typical platforms
Microsoft Dynamics 365LS RetailJet ReportsPower BI
The result

Core processes run in systems that fit the business and are easier to maintain and change.

Digital commerce & product information

The problem

The website or customer portal shows different pricing, stock or product details from the systems behind it, and teams maintain the same product information in several places.

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What Davidson does
Design and build B2B and B2C eCommerce and customer portals
Set up PIM so product information is maintained once
Connect commerce to ERP pricing, stock, orders and accounts
Manage content through CMS without developer involvement
Typical platforms
DynamicWebMicrosoft Dynamics 365
The result

Digital channels stay aligned with pricing, stock, product data and customer accounts.

Integration & data

The problem

Orders, customers and product data are re-entered or reconciled between systems. Nobody is sure which system holds the correct version.

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What Davidson does
Define which system owns each type of data
Design and build integrations between ERP, commerce, PIM and CRM
Clean up and standardise master data
Make reliable data available for reporting
Typical platforms
APIs & integration servicesMicrosoft Dynamics 365Power BI
The result

Information moves between systems reliably, with clear ownership and less manual reconciliation.

Automation & AI

The problem

Approvals, updates and service tasks depend on email, spreadsheets and hand-offs. AI is on the agenda, but data quality and integration are not ready for it.

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What Davidson does
Identify processes worth automating and the data they depend on
Automate approvals, notifications and routine updates
Assess AI readiness across data, ownership and integration
Introduce AI assistants where the workflow can support them
Typical platforms
Microsoft Dynamics 365Power BI
The result

Routine work takes less effort, and AI is introduced where it can rely on accurate business data.

AI capability areas
Embedded AI

Use Microsoft Copilot inside the tools teams already work with, where it can assist with information, analysis, content and everyday tasks.

Business automation

Automate repetitive processes, hand-offs and routine actions using connected business systems and data.

Custom AI applications

Design and build purpose-built AI applications around specific business workflows, data and user needs.

Custom AI does not need to sit in isolation. We connect it to the systems, information and processes it needs to provide useful results.

Support & continuous improvement

The problem

After go-live, issues build up, adoption stalls and the system drifts away from how the business now operates.

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What Davidson does
Provide application support for users and administrators
Resolve issues and keep integrations stable
Improve performance, usability and adoption
Maintain a prioritised improvement roadmap
Typical platforms
Microsoft Dynamics 365DynamicWebPower BI
The result

Systems stay stable after launch and continue to improve alongside the business.

How we work

From scope to production, then continuous improvement.

A structured delivery process from initial scope through implementation and ongoing improvement.

Developer and business analyst reviewing an integration setup
Collaborative delivery
01

Align

Understand the business problem, priorities, constraints and measures of success.

02

Design

Define the solution architecture, system responsibilities, user experience and data flows.

03

Deliver

Configure, build, integrate, migrate, test and launch with your teams involved throughout.

04

Improve

Support adoption, resolve issues and continue improving performance and functionality.

Data Flow
Let's talk

Tell us what is getting in the way.

Disconnected systems, unreliable data, a commerce rebuild, manual processes or an AI initiative: start with the business problem and we will help you define the right next step.

Start with what you want to improve.